Please review our FAQs carefully before placing your order. By purchasing, you agree to our pre-order and final sale policies.

Frequently Asked Questions

Lavé Beauty sells premium-quality human hair.

Our hair is ethically sourced, carefully inspected, and selected to meet luxury standards. While the hair may be gently steamed for texture consistency, it remains long-lasting, fully customizable, and designed for professional coloring and styling when properly cared for.

14”–20”: 2–3 bundles
22”–26”: 3 bundles
28”–30”: 3–4 bundles

For fuller looks or layered installs, we recommend purchasing an additional bundle.

Yes. Our 3-bundle deals are curated to create a natural, layered look and include a built-in discount.

With the right care, our hair can last 1–2 years or longer. Regular maintenance, gentle detangling, and using sulfate-free products will help preserve its quality.

Yes. All bundles are measured while stretched and are true to length.

Yes! Our hair can be professionally colored, toned, or bleached. For best results and to maintain longevity, we recommend all chemical services be performed by a licensed professional.

Minimal shedding and tangling are normal with all human hair. Our bundles are double-wefted to help reduce shedding and tangling when properly installed and maintained.

Shedding and tangling can increase if the hair is cut at the weft, over-processed, or not cared for according to our care instructions.

With proper care and maintenance, the hair remains soft, manageable, and long-lasting.

We operate on a pre-order basis to ensure quality and freshness. Vendor orders are placed Mondays and Thursdays only. Once your order is placed, it is secured during the next ordering cycle.

  • Processing time: Based on the next vendor order date

  • Shipping time: Typically 7–14 business days after processing

Tracking information will be sent once your order ships.

For hygiene and safety reasons, all sales are final.

Please review all product details carefully before purchasing. If there is an issue with your order, contact us within 48 hours of delivery.

We accept all major debit and credit cards, as well as Shop Pay for split payments at checkout.

At this time, we do not offer expedited shipping. This allows us to maintain strict quality control and consistency for every order.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number. You can use this number to track your package in real time. Please allow time for tracking to update after the order ships.

If you have not received your tracking information within the estimated timeframe, please contact us at [hi@lavebeauty.com] for assistance.

  • Use sulfate-free products
  • Wash every 2–3 weeks
  • Deep condition regularly
  • Avoid excessive heat
  • Store hair properly when not in use

Detailed care instructions are included with every order.

If your order is marked as delivered but hasn’t arrived, please contact your local carrier first. Lavé Beauty is not responsible for lost or stolen packages once marked as delivered.

You can reach us through:
📧 Email: [hi@lavebeauty.com]
📱 Instagram DM: [@lavebeautyofficial]
We’ll get back to you within 24 hours during business days.